General Terms and Conditions of Sale - Mahavira Eyewear Online Store (TCGV)
Before using or obtaining any materials, information, services through this online store, please read the Terms and Conditions carefully. These provisions are completed with the law 365/2002 on electronic commerce republished and amended and with GEO 34/2014 on consumer rights in contracts concluded with professionals.
1. Online store administrator information
The site www.mahavira-eyewear.com is managed by Afaceri MAH SRL with headquarters in Chichis, str. Principala no. 34, postal code 527075, Covasna county, Romania, registered at the Trade Register Office under no. J14 / 652/1992, Fiscal Identification Code RO550438, Tel. 0267347044, email. sales@mahavira.eu.
2. TCGV acceptance
The administrator offers you access to the online store and its use, subject to your acceptance of these terms and conditions. By accessing, using, obtaining or purchasing any product, content, data, materials, information or services through our online store, you agree to abide by these Terms and Conditions. The administrator reserves the right to complete or modify any information in the virtual store without notifying the users of the site in advance.
3. Copyright
The Visitor / Buyer understands the intellectual property right and will not download / use the content of the Mahavira Eyewear online store, images, descriptions, graphic elements, without the written consent of the administrator as it represents the property of the administrator, being protected by copyright law and intellectual and industrial property laws.
4. Perfecting the distance contract, validity
Once the order is launched from the Mahavira Eyewear online store, the buyer accepts the communication by e-mail or telephone through which the administrator carries out his activity.
This distance contract enters into force upon confirmation of the order by the administrator. Confirmation is made verbally (by phone) or electronically (e-mail).
TCGV of the Mahavira Eyewear online store are the basis of the contract thus perfected.
The administrator does not consider in any form an unconfirmed order as having the value of a Contract.
The buyer becomes the owner of the goods after confirming the payment, in case of payment by PO or card respectively after making the payment and signing the transport documents in case of delivery by courier with cash on delivery.
5. Prices, payment methods, invoicing
The prices are displayed on the page dedicated to each product, contain VAT and do not include delivery costs unless this aspect is expressly specified or is offered as a bonus for large orders. If the price is not displayed, you will have the opportunity to request an offer and an operator will communicate the price to you as soon as possible.
The price of the ordered product is the one displayed on the date of placing the order.
The price printed on the invoice is the same as the one sent by the operators when confirming the order.
The price of the products in the Mahavira Eyewear online store may be different from the one in the physical stores.
Payment methods are available on the order launch page.
Based on information held by Mahavira Eyewear and provided An invoice will be issued to the buyer for the goods delivered. At the same time, the package will be accompanied by the documentation provided by law for the ordered product (s), as the case may be: certificate / declaration of conformity, guarantee certificate, instructions for use, etc.
6. Stocks
The products are available in stock. However, the administrator cannot guarantee the availability of the posted products. Customers are correctly informed, according to the terms and conditions, of the availability of the ordered products before the delivery confirmation. Rarely, communication errors can occur in this regard.
7. Warranties
SC. Business MAH SRL. guarantees that the delivered products are original, sealed (in the form they come from partners) and accompanied by the fiscal invoice, receipt (issued by the administrator or the courier company) and, as the case may be, a guarantee certificate (for products that require a guarantee). We declare on our own responsibility according to the provisions of art. 5 of GD no. 1022/2002 on the regime of products that may endanger life and health, occupational safety and environmental protection that the delivered products do not endanger life, health, occupational safety, do not produce negative impact on the environment and are in accordance with : EC Directives 67/549 / EEC and 1999/45 / EC (subject to compliance with handling, transport and storage according to the Technical Data Sheets and Safety Data Sheets issued by the supplier and originally in the company's headquarters and on the website www.mahavira-eyewear.com next to the products in question.
The products sold are guaranteed quality for the period written on the packaging, under the conditions of compliance with storage and transport requirements.
For any complaint or notification, please contact us at the email address sales@mahavira.eu .
8. Information regarding the exercise of the right of withdrawal
These provisions are completed with law 365/2002 on electronic commerce republished and amended and with GEO 34/2014 on consumer rights in contracts concluded with professionals.
Return policy
According to GEO 34/2014, you have the right to withdraw from this contract, without specifying the reasons and without incurring penalties within 14 days. The withdrawal period expires after 14 days from the day on which you or a third party, other than the carrier, indicated by you, enter into physical possession of the products.
In order to exercise your right of withdrawal you must inform us of your decision to withdraw from this contract, using an unequivocal statement, for example, a letter sent by post, fax or e-mail. Our data are: SC. Business MAH SRL, Chichis Str. Principal nr 34 Covasna 527075 e-mail sales@mahavira.eu
In order to comply with the withdrawal deadline, it is sufficient to send the communication on the exercise of the right of withdrawal before the expiry of the withdrawal period.
Consequences of withdrawal
If you withdraw, we will refund any amount we have received from you, including delivery costs, except for additional costs caused by the fact that you have chosen a different delivery method than the cheapest standard delivery type offered by us, without delay. unjustified and, in any case, no later than 14 days from the date on which we are informed of your decision to withdraw from this contract. The additional costs represent any costs (transport, delivery, reduction of the value of the products resulting from handling, other than those necessary to determine the nature of the qualities and operation of the products, postage or any other nature) to be borne by the consumer during the exercise of the right. withdrawal. The costs of the courier service are not refundable. Standard delivery is considered free delivery for orders over 500 RON. We will make this refund using the same payment method as the one used for the initial transaction, unless you have expressly agreed to another refund method; In any case, you will not be charged any fees as a result of such a refund. We may defer the refund until the date we receive the products back or until the time you provide us with proof that you have returned the products, the nearest date being valid.
If you have received products in connection with the contract, ship the products or hand them directly to us at any of the locations listed on the Contact page of the site www.mahavira-eyewear.com, without undue delay and, in any case, within a maximum of 14 days from the date on which you notified us of the withdrawal. The deadline is met if the products are returned before the expiration of the 14-day period.
The conditions of the right of withdrawal apply only to individual consumers, defined in art. 2, point 1 of GEO 34/2014.
You will have to bear the direct cost of returning the products. The consumer is responsible for the integrity of the product until it enters the possession of the store. The approximate cost is estimated at a maximum of 10 lei / kg.
You are responsible for reducing the value of products resulting from handling other than those necessary to determine the nature, qualities and operation of the products.
At the request and with the consent of the consumer, Afaceri MAH SRL can recommend to the buyer the purchase of another product of a quality and at a price equivalent to those requested in the first order. The initial order will be canceled on the date of confirmation of the order of the product / products that replace the initial product.
If you are thinking of returning the product, do not use it! You cannot use the products you have received before making a decision to cancel the sale-purchase agreement. The right of withdrawal exists to allow you to examine the product as you would in a store, not to give you 14 days of free use.
Products that:
· they were the subject of a special order
· have been distinctly customized at the request of the consumer
· were made according to consumer specifications (eg: tinting the product in the color desired by the customer)
· shows signs of impact, damage, wear
· they have been unsealed and no longer have the original packaging intact, with all accessories and label intact.
· are put by any means in a condition unsuitable for resale
For products picked up by the buyer directly from the store, as the buyer has the opportunity to check the product directly, the return conditions set out in this section do not apply.
Afecri MAH SRL will bear the return expenses if it is imputable to it. (The products received do not correspond to the order, they are other than those requested by sending it).
For other information related to the return of the products, please contact us through the contact form or at the email address sales@mahaira.eu .
9. Working hours, deliveries, deadlines
-An order can be placed at any time but the processing period is from Monday to Friday between 8-12, except for public holidays.
- The products available in the online store can be delivered by courier.
- The delivery term for the products is 48-72 hours from the moment of confirmation of delivery.
- Physical deliveries are made door to door, by express courier - outsourced service so independent of the administrator. There may be delays compared to the delivery time set at the time of order confirmation; in this case the administrator does not assume any responsibility on behalf of the courier companies.
-The administrator assumes the responsibility regarding the delivery of the products ordered by the buyer. The risk of loss of the good is transferred to the buyer at the time of the actual delivery of the good.
10. Obligations of the buyer
- to provide real, correct and current information about his entity when requested, otherwise there is the possibility of refusing orders;
- to accept the solution of the eventual problems within 30 days from the date of their notification through an addressed email the administrator;
- to accept the TERMS AND CONDITIONS of the administrator once the orders are launched and to pay the value of the goods through the methods provided, at the time of sending the order.
11. Obligations of the seller
-to provide users with free professional information on its products and services. Content published in the virtual store is indicative. The characteristics of the products and the related technical documentation displayed on the site are provided by manufacturers and suppliers. Product images are displayed for presentation. Depending on the batch in which they were manufactured, the actual appearance of the product may differ.
- to contact customers to confirm orders, by e-mail or telephone;
- to deliver the products within 30 days from the delivery confirmation, if they are in stock;
- to use personal data collected from customers / users in accordance with the section `Confidentiality`, integral part from TERMS AND CONDITIONS.
12. GDPR Privacy Policy and Cookies Policy
According to EU Regulation 2016/679 - General Regulation on Data Protection GDPR (previously according to the requirements of Law No. 677/2001 on the protection of individuals with regard to the processing of personal data and free movement of such data, amended and supplemented by Law No. 506 / 2004 on the processing of personal data and the protection of privacy in the electronic communications sector) SC. Afaceri MAH SRL, headquartered in Chichis str. Principala, no. 34 Covasna 527075 Romania, E-mail: sales@mahavira.eu, registered at the Trade Register Office under no.J14 / 652/1992, Ro550438, by proxy Murarasu Dragos, employee of SC Afaceri MAH SRL has the obligation to administer under conditions of security and only for the specified purposes, the personal data you provide us about you, a member of your family or another person.
What categories of data do we process?
We generally collect your personal data directly from you, so you have control over the type of information you provide to us. The data that will be saved in the database of SC Afaceri MAH SRL are: name, surname, email address, telephone number, address and other data for invoicing only if they are provided voluntarily. The refusal to supply them makes it impossible to process the orders sent online to the Mahavira Eyewear virtual store.
Purpose of processing
The purpose of data collection is: providing services for your benefit (concluding contracts, invoicing purchased products, fulfilling orders, solving any problems regarding purchased products) advertising, marketing, advertising (to keep you informed about the best offers for the products / services you are interested in. In this sense, we can send you any type of message such as: e-mail / SMS / telephone containing general and thematic information, information on products similar or complementary to those you have purchased, information on offers for which you have shown interest in purchasing them, as well as other commercial communications) electronic communications.
Opting to subscribe to the newsletter and voluntary participation in various contests / promotions / advertising lotteries implies the acceptance of users that their personal data be stored and processed by the company Afaceri MAH SRL.
The www.mahavira-eyewear.com site uses Google Remarketing and Google AdWords, thus collecting cookies. Cookies are text files, controlled by the internet browser, which in the standard version is set to accept them. When accessing the Mahavira Eyewear online store, it will ask the internet browser to store cookies in the PC's memory. The information in the cookies generates the retention of certain settings / actions between two distinct sessions, thus increasing the loading speed of the pages on the following visits. There are situations in which the IP address from which the site is accessed or that of the reference site can be retained, if applicable. Cookies allow the site to provide personalized information and relevant advertisements to the user and will not be sold, alienated or rented to a third party. Such ads may appear on the Google Display and Google Search network websites. Our partners will not collect personal information such as name, email address, mailing address or telephone number. If you do not agree with the use of cookies by Google or by our advertising partners, please write us an email at sales@mahavira.eu and you will receive the necessary instructions for deactivation. See also the next section on Cookies policy.
You are not obliged to provide the data. Your refusal has no consequences. The registered information is intended for use by the operator and is not communicated to third parties except for authorized partners / service providers with which there is a contract that protects this data received from the buyer under the penalty of obligation to pay damages. If you do not want to receive information about products, services, events, etc. offered by SC. Afaceri MAH SRL please inform us by email at sales@mahavira.eu
As long as we keep your personal data
As a general rule, we will store your personal data for as long as is necessary to achieve the purpose for which it was provided or as required by applicable law. You may ask us to delete certain information or close your account at any time, and we will respond to such requests, subject to the retention of certain information, including after closing your account, where required by applicable law or our legitimate interests.
The rights you enjoy
According to GDPR and Law no. 677/2001, you benefit from the right of access, free intervention on the data, the right not to be subjected to an individual decision and the right to go to court. At the same time, you have the right to object to the processing of personal data concerning you and to request the deletion of data *. To exercise these rights, you can address a written request, dated and signed at any point of work of the SC. Afaceri MAH SRL (see Contact) or online by email at sales@mahavira.eu. You also have the right to go to court.
Your data will not be transferred abroad.
If some of the data about you is incorrect or you wish to change it, please let us know as soon as possible.
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Observation:
* any person has the right to object, for legitimate reasons, to the processing of data concerning him. This right of opposition may be excluded for certain processing provided by law (eg: processing performed by financial and fiscal services, police, justice, social security). Therefore, this statement cannot be included if the processing is mandatory;
* any person also has the right to object, free of charge and without any justification, to the processing of his personal data for direct marketing purposes.
We reserve the right to periodically update and change this Privacy Policy to reflect any changes to the way we process your personal data or any changes to legal requirements. In the event of any such changes, we will display the modified version of the Privacy Policy on our website, for which reason please check the contents of this Privacy Policy periodically.
Cookies Policy
WHAT ARE COOKIES?
Cookies are small files that your browser downloads when you access the website https://www.mahavira-eyewear.com/. The computer automatically recognizes and accepts these files through the browser you are using.
These files can look like "bookmarks" that indicate where you last stayed when you visited the website. They can also be seen as identifiers that announce the website every time you return to https://www.mahavira-eyewear.com/
Cookies are not dangerous. The computer stores them in memory, but they cannot access or read information stored on the computer. You can extend or limit the parameters for using cookies in the browser you use to browse the Internet.
WHAT ARE THEY USEFUL FOR?
Cookies improve upload speed and browsing experience. For example, they take into account your preferences when browsing a website, such as the language in which you want the content to be displayed.
These files are also used to prepare anonymous statistics that help us understand how visitors generally interact with pimtab.ro pages. For analysis, the website uses the Google Analytics service, which uses cookies. In this case, the files save information about the use of the website, the number of pages displayed, the sources from which visitors come and the number of visits. The goal is to improve the website so that it offers better services and experiences to visitors.
Cookies do not request personal information in order to be used and, in most cases, do not identify the person of the Internet user.
HOW LONG ARE THEY STORED?
The storage time of a cookie varies depending on the purpose for which it is placed. Session cookies are used for a single browsing session, are retained only during the visit and are not stored after the user leaves the website. Permanent cookies are used when the user returns to the website.
You can delete all these categories of cookies, at any time, through the settings in the browser you use for browsing.
HOW COOKIES ARE USED BY THIS SITE
A visit to this site may place cookies for the purposes of:
Site performance cookies
Visitor analysis cookies
Advertising cookies
Advertising provider cookies
PERFORMANCE COOKIES
This type of cookie retains the user's preferences on this site, so there is no need to set them each time you visit the site.
Example:
video player volume settings
the video streaming speed that the browser is compatible with
COOKIES FOR VISITOR ANALYSIS
Each time a user visits this site the analytics software provided by a third party generates a user analysis cookie. This cookie tells us if you have visited this site before. The browser will tell us if you have this cookie, and if not, we will generate one. It allows monitoring the unique users who visit us and how often they do it.
As long as you are not registered on this site, this cookie cannot be used to identify individuals, they are used only for statistical purposes.
ADVERTISING COOKIES
These cookies allow us to find out whether or not you have viewed an online advertisement, what its type is and how long it has been since you saw the advertising message.
We also use these cookies to target online advertising. We may also use third-party cookies to better target advertising, to show, for example, holiday advertisements, if the user has recently visited an article on the holiday site. These cookies are anonymous, they store information about the content viewed, not about users.
We also set anonymous cookies through other sites we advertise on. By receiving them, we can use them to recognize you as a visitor to that site if you later visit our site, we will be able to deliver advertising based on this information.
ADVERTISING SUPPLIER COOKIES
You can find advertising on this site belonging to third parties. Some of these parties use their own anonymous cookies to analyze how many people have been exposed to an advertisement, or to see how many people have been exposed several times to the same advertisement.
The companies that generate these cookies have their own privacy policies, and this site does not have access to read or write these cookies. Third-party cookies may be used to show you targeted advertising on other sites as well, based on your browsing on this site.
OTHER THIRD PARTY COOKIES
On some pages, third parties may set their own anonymous cookies, in order to track the success of an application or to customize an application. Due to the use of this site, this site cannot access these cookies, just as third parties cannot access the cookies held by this site.
For example, when you distribute an article using the social media button on this site, that social network will record your activity.
HOW CAN YOU STOP THEM?
Depending on the browser you are using, follow the steps below to determine how you want cookies to be used.
IN THE CHROME BROWSER:
In the upper right corner, click the Chrome menu> Settings.
Scroll to the bottom of the page, click on "Show advanced settings".
In the "Privacy" section, click on the "Content settings" button.
In the "Cookies" section, choose your preferred settings.
To delete cookies, click on "All cookies and site data" to see the list of all these files that Chrome has stored on your hard drive. You can delete them individually or all of them directly by selecting "Remove All."
IN THE MOZILLA FIREFOX BROWSER:
Click on the menu button and choose "Preferences".
Select "Privacy" from the side menu.
From the "History" combo choose "Use custom settings for history".
Select "Accept cookies from sites" to allow the use of cookies or deselect to not allow their use.
To delete cookies, click on “Show Cookies…” and a new window will open, where you can select and delete one or more cookies simultaneously.
IN THE INTERNET EXPLORER BROWSER 11
Select the top right wheel of the browser, then choose Internet Options.
Click on the "Privacy" tab and select "Advanced".
Choose "Accept / Block / Prompt" for "First-party Cookies" as well as for "Third-party Cookies". If you want, you can also check "Always allow session cookies" here. Press OK after making the settings.
To delete all cookies, choose the "General" tab from "Internet Options" and click on "Delete…" in the "Browsing History" tab. Check "Cookies and Website Data" and click on Delete.
By using www.mahavira-eyewear.com, you agree to our use of cookies in accordance with this "Cookie Policy". If you do not agree, you need to stop cookies, following the instructions above, depending on the browser you use. Disabling the use of these files may affect your user experience. We reserve the right to make any additions or changes to this "Cookies Policy". Any changes and / or additions will be displayed on www.coramet.ro. and will take effect from the time of display. For more details, we invite you to write to us at sales@mahavira.eu
13. Litigation
GENERAL TERMS AND CONDITIONS OF SALE (TCGV) are subject to Romanian legislation. In case of litigation, if the amicable settlement has no effect after the registration of the complaint at the company's headquarters, the court of the Sfantu Gheorghe Tribunal will be appealed. Afaceri MAH SRL is not responsible for the damages caused without its fault, for the malfunction of the online store or for those resulting from the impossibility of accessing the pages of the virtual store (ex: defects in the internet network). Force majeure exonerates the party invoking it from liability.